Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.donorgive.com and DonorGive LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to DonorGive LLC include www.donorgive.com and DonorGive. The DonorGive website is a donor management system site.
By using the DonorGive website, you consent to the data practices described in this statement.
TRUSTe Privacy Program
DonorGive is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this policy, you should first contact us at support@donorgive.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.
Collection of your Personal Information
DonorGive may collect personally identifiable information, such as your name. If you purchase DonorGive's products and services, or those from organizations that utilize DonorGive’s services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by DonorGive. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DonorGive website.
DonorGive encourages you to review the privacy statements of websites you choose to link to from DonorGive so that you can understand how those websites collect, use and share your information. DonorGive is not responsible for the privacy statements or other content on websites outside of the DonorGive website.
Use of your Personal Information
DonorGive collects and uses your personal information to operate its website(s) and deliver the services you have requested.
DonorGive may also use your personally identifiable information to inform you of other products or services available from DonorGive and its affiliates. DonorGive may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
DonorGive may sell, rent, or lease customer information to third parties for the following reasons: to provide you information concerning related products and services.
DonorGive may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. You will be able to opt out from such mailings via the unsubscribe link in each email you receive in those cases.
DonorGive may keep track of the websites and pages our users visit within DonorGive, in order to determine what DonorGive services are the most popular. This data is used to deliver customized content and advertising within DonorGive to customers whose behavior indicates that they are interested in a particular subject area.
DonorGive will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DonorGive or the site; (b) protect and defend the rights or property of DonorGive; and, (c) act under exigent circumstances to protect the personal safety of users of DonorGive, or the public.
Use of Cookies
The DonorGive website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DonorGive pages, or register with DonorGive site or services, a cookie helps DonorGive to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DonorGive website, the information you previously provided can be retrieved, so you can easily use the DonorGive features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DonorGive services or websites you visit.
Security of your Personal Information
Verisign
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that DonorGive is "Verisign Authenticated."
Cross Border Data Transfers
Information that DonorGive collects may be stored and processed in and transferred between any of the countries in which DonorGive operates to enable the use of the information in accordance with this privacy policy.
Children Under Thirteen
DonorGive does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Disconnecting your DonorGive Account from Third Party Websites
You will be able to connect your DonorGive account to third party accounts. BY CONNECTING YOUR DONORGIVE ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES).
IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE.
You may disconnect your account from a third party account at any time by following the third party’s instructions for disconnecting access to your third party account.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from DonorGive by contacting us here:
- Web page: http://www.donorgive.com
- Email: support@donorgive.com
Changes to this Statement
DonorGive will occasionally update this Statement of Privacy to reflect company and customer feedback. DonorGive encourages you to periodically review this Statement to be informed of how DonorGive is protecting your information.
Contact Information
DonorGive welcomes your questions or comments regarding this Statement of Privacy. If you believe that DonorGive has not adhered to this Statement, please contact DonorGive through the website.
Effective as of August 10, 2015